Free first consultation. No win, no fee, with the firm funding out of pocket costs during the claim, according to the firm. Home, hospital or video appointments for clients too unwell to travel.
Office
573-577 Lonsdale Street, Melbourne VIC 3000
Full profile: lawyers, services and sources
About the firm
Arnold Thomas & Becker works only in injury and compensation law and has a dedicated road accident and TAC practice. It was founded by Michael Arnold and Richard Thomas and says it has more than 50 years in the field. The head office is on Lonsdale Street near Southern Cross, with a second CBD office and a dozen more around Victoria. Emily Hart and Jake Tyler are LIV accredited personal injury specialists, according to the firm. It suits serious TAC claims headed for common law. The first consultation is free and claims are no win, no fee.
The firm says it has more than 50 years in personal injury law
Also worth knowing
Offers a free first consultation and no win, no fee terms, and will visit clients at home or in hospital.
Lawyers
The firm lists more than 60 lawyers but most profiles don't say which office they work from.
Lee Flanagan, Managing Principal
Kim Price, Deputy Managing Principal
Emily Hart, Principal, head of medical negligence, Accredited Specialist in Personal Injury Law Accredited personal injury law specialist
Jake Tyler, Senior Associate, CBD office, Accredited Specialist in Personal Injury Law Accredited personal injury law specialist
Joseph Braverman, Principal Lawyer, class actions
Sara Kaurin, Special Counsel, Melbourne office
Larry Dent, Principal
Areas of car accident law handled
TAC benefits claims
TAC income support claims
TAC medical and treatment disputes
Lump sum impairment benefit claims
Serious injury applications
Common law damages claims
Transport accident death and dependency claims
Motorcycle accident claims
Cyclist and pedestrian claims
WorkCover claims where a road accident happened at work
Office
573-577 Lonsdale Street, Melbourne VIC 3000
Other details
Other offices
Little Lonsdale St (CBD), Richmond, Werribee, Craigieburn, Ringwood, Dandenong, Frankston, Sunbury, Geelong, Ballarat, Warrnambool, Traralgon and Sydney
Free, obligation free first appointment for new clients. No win, no fee in most injury matters, according to the firm.
Office
Level 13, 460 Lonsdale Street, Melbourne VIC 3000
Full profile: lawyers, services and sources
About the firm
Robinson Gill is a Box Hill firm with a CBD office on Lonsdale Street open by appointment. The firm says the principals running its road accident work are LIV accredited personal injury specialists, and one of them, Jeremy King, chairs the Law Institute's Transport Accident Committee. Founding principal Harry Gill has close to 40 years in injury law. The team handles TAC claims, disputes over treatment and benefits, and VCAT reviews, and includes former nurses who help clients with the medical side. The first appointment is free and most injury matters are no win, no fee.
Also worth knowing
Offers a free first appointment and no win, no fee terms in most injury matters.
Lawyers
Harry Gill, Founding Principal, Accredited Specialist in Personal Injury Law Accredited personal injury law specialist
Jeremy King, Principal, injury law and police misconduct, Accredited Specialist Accredited personal injury law specialist
Danielle Meyer, Principal, injury law, Accredited Specialist Accredited personal injury law specialist
Lisa Paul, Principal Lawyer, injury law, Accredited Specialist Accredited personal injury law specialist
Jacinta Richards, Principal Lawyer, injury law, superannuation, TPD and income protection
Rhythm Kahal, Lawyer, injury law
Areas of car accident law handled
TAC claims
Car, motorcycle and truck accident claims
Cyclist, pedestrian and dooring claims
Public transport accident claims
TAC treatment and Clinical Panel disputes
TAC dispute applications
VCAT reviews of TAC decisions
Serious injury and common law claims
Superannuation TPD claims after road accidents
Office
Level 13, 460 Lonsdale Street, Melbourne VIC 3000
Other details
Other offices
Box Hill head office (Level 3, 990 Whitehorse Road)
Languages
Chinese, French, Greek, Italian, Malay, Hindi and Marathi
Obligation free, confidential first appointment. TAC claims run on a no win, no fee basis, according to the firm. Disbursements are generally payable either way under its standard terms.
Office
Level 21, 380 La Trobe Street, Melbourne VIC 3000
Full profile: lawyers, services and sources
About the firm
Maurice Blackburn was founded in Melbourne in 1919 and now runs more than 30 offices nationally. Its La Trobe Street office has a road injury team led by principal lawyers including Janine Gregory, who heads its southern road and workplace injury group and is an LIV accredited personal injury specialist, and Gino Andrieri. The firm says it has handled thousands of TAC claims. It suits serious injuries where a common law claim against an at fault driver is likely. The first appointment is obligation free, and TAC claims run on a no win, no fee basis.
Founded in 1919
Also worth knowing
TAC claims are run on a no win, no fee basis with an obligation free first appointment.
Lawyers
These are the Melbourne lawyers the firm names on its road injury pages; it lists many more.
Janine Gregory, Head of South Injuries, Principal Lawyer (road, work and public place injury) Accredited personal injury law specialist
Gino Andrieri, Office Leader and Principal Lawyer, Melbourne
Emma Hines, Managing Counsel (work and road injury)
Geraldine Collins, Principal Lawyer (road injury)
Areas of car accident law handled
TAC benefits claims
Income support claims
Medical and treatment expense claims
Lump sum impairment benefit claims
Common law claims against at fault drivers
Return to work support
Road accidents at work
TPD and income protection claims
Office
Level 21, 380 La Trobe Street, Melbourne VIC 3000
Other details
Other offices
Reservoir, Craigieburn, Ringwood, Dandenong, Frankston, Traralgon and Mildura, plus offices interstate
Free first consultation by phone, video, at an office, or at home or in hospital. No win, no fee with no upfront costs, and the firm covers case expenses while the claim runs, according to the firm.
Office
3 Chester St, Oakleigh VIC 3166
Full profile: lawyers, services and sources
About the firm
Zaparas is a family firm founded in 1981 by Peter and Lia Zaparas, now run with their children from Oakleigh and eight more offices. It does only injury work, and TAC claims are a core part of it. The firm says Doyle's Guide has ranked it first tier for motor vehicle accident compensation in Victoria every year since 2021, with Peter Zaparas and partner Matthew Naughtin ranked preeminent. Its TAC page runs from benefits and impairment through serious injury certificates, VCAT and court. The first consultation is free, including home or hospital visits, and work is no win, no fee.
Founded in 1981
Also worth knowing
Offers a free first consultation, including home and hospital visits, on a no win, no fee basis.
Lawyers
These are the lawyers the firm names on its TAC pages; its team page lists many more.
Peter Zaparas, Founder and Managing Partner
Zoe Zaparas, Managing Partner, TAC
Yianni Zaparas, Managing Partner, TAC
Matthew Naughtin, Partner, TAC
John Typaldos, Partner
Glen Northway, Senior Associate, Pakenham
Areas of car accident law handled
TAC benefits claims
Loss of earnings claims
Medical and care expense claims
Impairment benefit claims
Challenges to impairment assessments
Serious injury certificate applications
Common law damages claims
TAC internal reviews
VCAT applications
Dependency claims after a fatal accident
Office
3 Chester St, Oakleigh VIC 3166
Other details
Other offices
Sunshine, Epping, Werribee, Melton, Cranbourne, Pakenham, Drouin and Bendigo
Languages
The firm says its team speaks more than 30 languages, with dedicated Chinese, Vietnamese and Hindi pages
Free first consultation. Generally no win, no fee, with the firm paying disbursements such as medical reports and court fees upfront and confirming total costs before settlement, according to the firm.
Office
Level 1, 224/236 Queen St, Melbourne VIC 3004
Full profile: lawyers, services and sources
About the firm
Arnold Dallas McPherson has acted for injured Victorians since 1994 and now does only personal injury work. Its Melbourne office on Queen Street, near the courts, is led by partners Shaun Marcus and James Casey. Marcus is an LIV accredited personal injury specialist, according to the firm. It covers the whole TAC path: no fault benefits, impairment lump sums, serious injury and common law claims, and disputes through TAC conferences and VCAT. The first consultation is free, most claims are no win, no fee, and the firm pays disbursements while the claim runs.
Serving Victorians since 1994
Also worth knowing
Pays disbursements upfront and works on a no win, no fee basis for most claims, according to the firm.
Lawyers
Shaun Marcus, Partner, Accredited Specialist in Personal Injury Law Accredited personal injury law specialist
James Casey, Partner
Melissa Gocs, Senior Associate
Grace Whitley, Senior Associate
Sophie Ryan, Senior Associate
Emily Lamb, Associate
Olivia Dimovski, Personal Injury Lawyer
Leah Felsbourg, Personal Injury Lawyer
Areas of car accident law handled
TAC benefits claims
Income support and loss of earning capacity claims
Medical and like expense claims
Impairment benefit claims
Serious injury applications
Common law damages claims
TAC internal reviews
TAC dispute resolution conferences
VCAT applications
Public transport accident claims
Office
Level 1, 224/236 Queen St, Melbourne VIC 3004
Other details
Other offices
Moonee Ponds, Chadstone, Bundoora, Ringwood, Scoresby, Narre Warren, Castlemaine, Bendigo, Maryborough, Shepparton, Echuca and Swan Hill
Best for Injured road users who want a long established plaintiff firm and no risk of paying expenses if they lose
Founded in 1975 by John Ryan, Bob Carlisle, Gary Needham and Orm Thomas, according to the firm's history page.
Managing partner Ron Pearce led the formation of the Australian Plaintiff Lawyers Association in 1994, now the Australian Lawyers Alliance, the firm says.
Lists a dedicated Road Injury and TAC Claims team on its site.
Free first appointment and free, no obligation consultation. No win, no fee or expenses: if the claim fails, the firm says you won't pay its fees or the disbursements it has paid.
Office
Level 1, 530 Little Collins Street, Melbourne VIC 3000
Full profile: lawyers, services and sources
About the firm
Ryan Carlisle Thomas was set up in 1975 by four lawyers who had acted for unions, and still acts for injured workers and road users. Managing partner Ron Pearce joined as an articled clerk that year and later led the formation of the group that became the Australian Lawyers Alliance. The firm has a named road injury and TAC team, a CBD office on Little Collins Street and offices in Dandenong, Geelong and western Victoria. It offers a free first appointment and a no win, no fee or expenses policy, so a lost case shouldn't leave you paying disbursements.
Founded in 1975
Also worth knowing
Its no win, no fee or expenses policy means clients aren't charged disbursements if the case is lost, according to the firm.
Lawyers
The site doesn't say which office each road injury lawyer works from.
Ron Pearce, Managing Partner
Allan Macrae, Senior Counsel, RCT Stringer Clark
Bianca Brown, Associate
Lena Abdulkadir, Associate
Courtney Taylor, Lawyer
Susan Hodgman, Lawyer
Leondina Raneri, Lawyer
Jaide Searle, Lawyer
Anna Vadaketh, Road injury team
Areas of car accident law handled
TAC benefits claims
Medical and treatment expense claims
Income support claims
Return to work support
Lump sum compensation claims
Serious injury common law claims
Negotiation with the TAC
Court proceedings
Claims for damaged glasses or dentures
Office
Level 1, 530 Little Collins Street, Melbourne VIC 3000
Other details
Other offices
Cranbourne West, Dandenong, South Morang, Werribee, Geelong, Ballarat, Ararat, Colac, Hamilton, Horsham, Portland and Warrnambool (some through regional partner firm Stringer Clark)
Free first appointment. No win, no fee, with capped fees that aren't a percentage of compensation, based on the work done and the shortfall the TAC doesn't pay, according to the firm. A costs agreement is available on request.
Office
Level 11, 456 Lonsdale Street, Melbourne VIC 3000
Full profile: lawyers, services and sources
About the firm
Polaris Lawyers is a Melbourne CBD injury boutique that Nick Mann started in 2017 after years at larger firms. Mann is an LIV accredited personal injury specialist, and the firm now has five principals and directors plus a senior social worker. TAC work is a big part of the practice: benefits, impairment lump sums, serious injury and common law claims, and challenges to TAC decisions on treatment, which it says should be made within 12 months. Its fees aren't a percentage of your payout and are capped. The first appointment is free and work is no win, no fee.
Founded in 2017
Also worth knowing
The firm says its TAC fees are capped and are not a percentage of compensation.
Lawyers
Nick Mann, Founder and Principal Accredited personal injury law specialist
Free first consultation or case review, with a free interpreter if needed. No win, no fee, according to the firm. It also offers free help challenging TAC refusals of medical treatment, and free help reviewing later TAC decisions after a common law settlement.
Office
Level 3, 607 Bourke St, Melbourne VIC 3000
Full profile: lawyers, services and sources
About the firm
Henry Carus + Associates is an injury only firm led by Henry Carus, who has run it since 2001 and has been an LIV accredited personal injury specialist since 2009. It works from Bourke Street in the CBD. Its TAC practice covers car, motorbike, bike, pedestrian and public transport accidents, from no fault benefits through serious injury and common law claims to VCAT reviews. The firm offers a free service to challenge TAC refusals of treatment, and says its team speaks more than 14 languages. The first consultation is free and claims are no win, no fee.
Henry Carus has led the firm since 2001
Also worth knowing
The firm says its team speaks more than 14 languages and will arrange a free interpreter.
Lawyers
The firm's team page doesn't say which office each lawyer works from.
Henry Carus, Principal, Accredited Specialist in Personal Injury Law Accredited personal injury law specialist
No obligation first meeting, flexible appointments and an online claim check. No win, no fee: if the claim doesn't succeed, the firm says you won't be charged for its work.
Office
Level 35, 530 Collins Street, Melbourne VIC 3000
Full profile: lawyers, services and sources
About the firm
Slater and Gordon is one of Australia's best known plaintiff firms and says it has acted for injured people for more than 90 years. Its Melbourne office is on Collins Street, with suburban offices including Ringwood, Sunshine, Frankston, Dandenong and Werribee. The road claims team includes legal counsel Betty Alexopoulos, who has more than 20 years of TAC litigation experience, according to her profile. The Melbourne office lists staff who speak 18 languages. It suits people who want a big national name with offices across the suburbs. The first meeting carries no obligation and claims run no win, no fee.
The firm says it has more than 90 years of history
Also worth knowing
Offers a no obligation first meeting and no win, no fee terms.
Lawyers
The firm's Melbourne pages don't name its other road claims lawyers.
Betty Alexopoulos, Legal Counsel, Work and Road Claims, Melbourne
Areas of car accident law handled
TAC claims
Car accident claims
Pedestrian and passenger claims
Medical and care expense claims
Weekly income payment claims
Major injury claims
Common law claims
CTP claims
Superannuation disability claims
Office
Level 35, 530 Collins Street, Melbourne VIC 3000
Other details
Other offices
Melton, Frankston, Ringwood, Dandenong, Epping, Preston, Sunshine and Werribee, plus regional Victoria and interstate
Free claim assessment. No win, no fee with no upfront fees on most personal injury claims, according to the firm.
Office
302 King Street, Melbourne VIC 3000
Full profile: lawyers, services and sources
About the firm
Carbone Lawyers is a Victorian litigation firm led by founder and managing partner Tony Carbone, who the firm says has more than 30 years in personal injury law. Partner John Karantzis heads the injury practice. It has a CBD office on King Street and six suburban branches, from Werribee and Essendon to Dandenong and Ringwood. Its TAC work covers benefits, impairment lump sums, serious injury and common law claims, and dependency claims after a death. It also does family, wills and commercial work. It offers a free claim assessment and no win, no fee terms on most injury claims.
The firm says it has operated for more than 30 years
Also worth knowing
Offers a free claim assessment and no win, no fee terms on most injury claims.
Lawyers
The firm lists more than 30 lawyers but doesn't say which work on road accident claims.
Tony Carbone, Founder and Managing Partner
John Karantzis, Partner, Head of Personal Injury
Joseph Carbone, Partner, Ringwood Branch Manager
Manny Carbone, Partner
Areas of car accident law handled
Car accident claims
Motorbike accident claims
Cyclist and pedestrian claims
Public transport accident claims
TAC medical and rehabilitation benefits
TAC income support claims
Lump sum impairment benefit claims
Serious injury common law claims
TAC dependency claims
Office
302 King Street, Melbourne VIC 3000
Other details
Other offices
Bentleigh East, Dandenong, Essendon, Reservoir, Ringwood and Werribee
Firm details come from each firm's own website. Google ratings are shown as published on Google and don't set the order. Spotted something out of date? Tell us.
Not sure which firm suits you?
Tell us a little about your matter and we'll put you in touch with a Melbourne car accident lawyer. It's free and there's no obligation.
How we compiled this list
We include firms with a Melbourne office that handle TAC and car accident claims as a main part of their work. For each firm we read its own website in October 2026 and wrote the description ourselves, focusing on what it offers someone hurt on the road. Where a firm says a lawyer is an LIV accredited specialist in personal injury law we say so, and you can check the LIV's specialist directory. Free consultations and fee terms are as the firm describes them, so confirm them in your costs agreement. We show Google ratings with the date we checked them, and we leave out self-reported results and success rates.
No firm pays for its place on this list, and the order is our own. We write the descriptions ourselves, and firms don't get to edit them. If something here is out of date, let us know. There's more detail on how we rank law firms.
This page is general information, not legal advice. Rules and amounts are as published by the TAC, VCAT, WorkSafe Victoria, the Victorian Legal Services Board and Commissioner and the Victorian Government Solicitor's Office in October 2026.
After a car accident: making a TAC claim
The TAC covers people injured in transport accidents in Victoria and pays benefits regardless of who was at fault.
What you need to do
Time limit
Get the police report number, or the officer's name, badge number and station. The TAC claim needs it
Before you lodge the claim
Lodge your TAC claim
Within 1 year of the accident, or of when the injury first appeared. The TAC may accept a late claim if it's made within 3 years of the accident and there are reasonable grounds for the delay
A child's own claim, if no claim was made for them
Up until the day before they turn 21
If you were injured at work in a transport accident, for example driving for your job, claim through WorkSafe first. You don't need a lawyer to lodge a TAC claim, and you can call the TAC on 1300 654 329. A lawyer becomes more useful when a claim is rejected, payments are cut or refused, or your injury may be serious enough for a lump sum.
What the TAC pays: income support and impairment lump sums
TAC no fault benefits don't depend on proving anyone was to blame. The two that matter most for many people are income support and the impairment lump sum.
Income support: usually 80% of your gross pre-accident income, up to $1,730 a week from 1 July 2026, if you've had more than 5 days off work. The first 5 days aren't paid. It runs for up to 18 months. After that you may get a loss of earning capacity benefit, which depends on your capacity to work and for most people ends 3 years after the accident unless your impairment is 50% or more
Impairment lump sum: a one off payment for adults with a permanent impairment from the accident assessed at 11% or more. Your injuries must be stable, and unlikely to change, before they're assessed. For children, the TAC instead pays a weekly benefit to the parent or guardian ($244 a week from 1 July 2026) from 18 months after the accident until the child turns 18
Impairment rating
Lump sum from 1 July 2026
10% or less
Nothing
11%
$9,890
15%
$17,210
20%
$26,880
50%
$107,990
100%
$451,650
Amounts are for accidents on or after 16 December 2004 and are indexed each 1 July. If you disagree with your impairment rating, you can challenge it the same way as other TAC decisions, set out below.
When someone dies. The TAC's indexation schedule from 1 July 2026 lists a fatal dependency lump sum of $237,240, and funeral expenses of $19,940 for accidents on or after 20 November 2013. Ask the TAC or a lawyer which payments apply to your family.
Serious injury and common law damages
On top of no fault benefits, you may be able to claim common law damages, a lump sum. Two things are needed: your injury must be a serious injury, and someone else must have been negligent.
Serious injury: an impairment of 30% or more counts. Below that, the TAC can still certify a serious injury based on its long term effect on your life
If the TAC refuses: you can apply to the County Court, which decides serious injury applications
Time limit: common law proceedings generally must start within 6 years of the accident, or from age 18 for a child
TAC common law amounts from 1 July 2026
Amount
Threshold for pain and suffering damages, and for lost earnings damages
$70,130
Maximum for pain and suffering
$701,620
Maximum for lost earnings
$1,578,760
The TAC says common law claims settle on average about 12 months after they're lodged, and complex claims can take two years or more. Lawyers often wait until your condition has stabilised before settling, so the timing of a serious injury application is worth talking through early.
Disputing a TAC decision: review, dispute resolution and VCAT
If the TAC refuses a claim, a treatment or a benefit, or you disagree with your impairment rating, there are three ways to challenge it. Each has a 12 month limit, so don't wait.
Option
How it works
Time limit
Informal review
A TAC Review Officer who works separately from the area that made the decision looks at it again. It's free
Within 12 months of the date of the decision letter. It doesn't put your VCAT time limit on hold
Dispute resolution
A process set up by the TAC, the Law Institute of Victoria and the Australian Lawyers Alliance, run through your lawyer. Your lawyer and the TAC exchange information and, if needed, hold a conference. The aim is to resolve it within 120 days, and the TAC pays for things like an independent mediator
Within 12 months of becoming aware of the decision
VCAT
The tribunal reviews the decision. You lodge an application for review on the prescribed form, and a fee applies
Within 12 months of becoming aware of the decision, or 3 months after notice of the outcome of a pre-issue review, whichever is later
If you have a lawyer, the TAC's protocols expect disputes to go through dispute resolution first before a VCAT application, though steps can be skipped by agreement. You can still apply to VCAT directly within the time limit. If dispute resolution ends with the TAC's decision changed or the dispute resolved, the TAC may pay legal costs under the protocol.
At VCAT, people in financial hardship, including Health Care Card holders, can ask for the fee to be waived, reduced or postponed. If the TAC's decision is overturned or varied and you have a lawyer, the TAC may be ordered to pay your standard legal costs. If the decision is upheld, you may be ordered to pay costs. You can apply to VCAT online or on a printable form, and VCAT's number is 1300 018 228.
Time limits for a Victorian car accident claim
Claim or step
Time limit
TAC claim
1 year from the accident or from when the injury appeared. A late claim may be accepted within 3 years of the accident if there are reasonable grounds for the delay. If no claim was made for a child, they can claim up until the day before they turn 21
Informal review of a TAC decision
12 months from the date of the decision letter
TAC dispute resolution application
12 months from becoming aware of the decision
VCAT review of a TAC decision
12 months from becoming aware of the decision, or 3 months after notice of a pre-issue review outcome, whichever is later
TAC impairment benefit
Apply within 6 years of the accident, or of when the injury first appeared, or from age 18 for a child
TAC common law damages
Generally 6 years from the accident, or from age 18 for a child
An informal review doesn't stop the VCAT clock. If you're close to a deadline, get advice straight away.
What a Melbourne car accident lawyer costs, and free help
Most car accident lawyers work on a no win, no fee basis, which means you pay their professional fees only if the claim succeeds. A few rules apply in Victoria:
Costs disclosure: if your legal costs are likely to be more than $750, your lawyer must tell you in writing how they'll charge
No win, no fee agreements: must be in writing, in plain language, and set out what counts as success. You may still pay disbursements such as medical reports
Percentage fees: Victorian lawyers can't charge a share of your payout, except under a court order in a Supreme Court class action
What the TAC pays: in a successful common law claim, the TAC may pay some of your legal costs directly to your lawyer
Free help
TAC: 1300 654 329, for claims and to ask for an informal review
VCAT: 1300 018 228. You can apply online or on a printable form to review a TAC decision
LIV Find Your Lawyer Referral Service: (03) 9607 9311, a free first interview with a referred firm
Victoria Legal Aid: doesn't advise on personal injury claims, so start with the TAC or the LIV referral service
Melbourne car accident law: common questions
How long do I have to make a TAC claim?
Within 1 year of the accident, or of when the injury first appeared. The TAC may accept a late claim if it's made within 3 years of the accident and you have reasonable grounds for the delay. If no claim was made for a child, they can make their own claim up until the day before they turn 21. A common law damages claim generally has to start within 6 years.
Can I claim from the TAC if the accident was my fault?
Yes. The TAC pays no fault benefits such as income support and medical costs regardless of who was at fault. To claim common law damages, though, someone else must have been negligent and your injury must be a serious injury.
What counts as a serious injury?
An impairment of 30% or more counts. Below that, the TAC can still certify a serious injury based on its long term effect on your life. If the TAC refuses a serious injury certificate, you can apply to the County Court.
How much is the TAC impairment lump sum?
From 1 July 2026 it starts at $9,890 for an 11% impairment and goes up to $451,650 at 100%. Nothing is paid for an impairment of 10% or less, and your injuries must be stable before they're assessed. For a child, the TAC pays a weekly benefit to the parent or guardian instead, from 18 months after the accident until the child turns 18. Apply within 6 years of the accident, of when the injury first appeared, or from age 18 for a child.
What can I do if the TAC refuses treatment or cuts my benefits?
Ask for a free informal review, use the TAC's dispute resolution process through your lawyer, or apply to VCAT. Each has a 12 month limit, and an informal review doesn't stop the VCAT clock.
What if I was hurt while driving for work?
If you were injured at work in a transport accident, claim through WorkSafe first. Tell your employer as soon as possible, and within 30 days, ideally in writing. WorkSafe Advisory is on 1800 136 089.
Do I need a lawyer for a TAC claim?
Not to lodge one, which you can do yourself. A lawyer is more useful if the TAC refuses something, if you want to use the TAC's dispute resolution process, or if you may have a serious injury and a common law claim. Victorian lawyers can't take a percentage of your compensation as their fee.
